Posts Tagged ‘after-sales’

China’s 360buy.com Launches Advance Refund Policy

Chinese electronics B2C provider 360buy.com has announced that it has cooperated with the China Consumers’ Association in setting up an advance refund security deposit system for consumers. The advance refund security deposit will have CNY5 million. From now on, if products bought from 360buy.com have quality problems or consumers have doubts about related services, and […]


Suning Eyes At Least 10 New Stores In Hunan This Year

Jiang Yong, vice president for Suning Appliance, said at a meeting held in Changsha, Hunan, that the company would maintain a rapid and stable growth in 2009 by opening at least 200 new electronics retail stores across China, of which at least 10 would be located in Hunan province.


New Shanghai Office Opening For Silicon Image

American-based Silicon Image (SIMG) has opened its latest research and development center in Shanghai.


Zhongyu Begins To Set Foot In E-commerce

Zhongyu, one of the largest mobile phone retailers in China, announced its online shopping mall in which it has invested over CNY10 million was formally opened on April 18.


No Nudity: Founder Creates First Video Call Center In China

A new service in China might make computer consumers not surf naked anymore when they call for technical support. To improve its service efficiency and quickly meet clients’ demands, Chinese IT manufacturer Founder is planning to open a video-based client service call center, which is reportedly the first of its kind in China.


CECC Joins Hisap To Regulate China’s IT Services Market

The Chinese IT Service Alliance has been initiated by the Consumer Electronics After-sales Service Commission of the China Electronic Chamber of Commerce with Red Express Service, a subsidiary of Hisap High Technology Corporation, as one of the key members. The purpose is to provide industry self-regulation of China’s domestic IT service market.


Gome Begins Extended After-sales Service For Home Appliances

Chinese home appliance retailer Gome has announced plans to launch an extended after-sales service for home appliances bought from its retail stores.