Posts Tagged ‘consumer’
Tsinghua Tongfang Unveils One-year Replacement Policy For Notebooks
August 16th, 2010
Chinese PC maker Tsinghua Tongfang is making consumers happy with a new one-year replacement after-sales policy for its notebook products. This policy covers the company’s eight designated types of notebooks which were purchased after August 1, 2010, as well as all newly-launched notebooks in the future. Starting from the day of the purchase, all these [...]
Chinese Consumers Complain About HP’s Products
March 12th, 2010
More than 170 consumers from China have jointly filed an appeal, requesting the General Administration of Quality Supervision, Inspection and Quarantine of China to conduct an investigation on the laptop computers made by HP and order the company to recall all of its substandard laptop products.
According to Laweach, a Chinese website that has helped organize [...]
China Punishes 6330 Phishing Websites
October 9th, 2009
According to Anti-Phishing Alliance of China, as of August 31, 2009, APAC had dealt with up to 6330 online phishing websites in recent months.
APAC mainly focused on two types of phishing websites: fake lucky-draw websites that imitate such famous companies as CCTV and Tencent, and websites that mock webpages of online payment service providers like [...]
China Mobile Staff Punished For Wireless Spam Messages
March 23rd, 2009
China Mobile has issued a report on the spam short message incident exposed by CCTV, and the telecommunications company states that people involved in the spam message sending have been punished and a notice of rebuke has been circulated against the company’s affiliate Shandong Mobile.
CCTV, China’s state-run television service, broadcast an investigative report on March [...]
Taobao.com Accused Of Violating Chinese Consumers’ Internet Rights
March 19th, 2009
Wang Hai, China’s famous consumer rights advocate, has submitted to a 3000-word report to both the Zhejiang Provincial Department for Industry and Commerce and the Consumer Rights and Interests Protection Department of China’s State Administration for Industry and Commerce, accusing Chinese online auction website Taobao.com of infringing on consumers’ rights.
In his report, Wang listed five [...]
Wireless Spam: China Mobile Starts Nationwide Campaign
March 18th, 2009
In response to the mobile spam message problem and the irregular use of customer information exposed on CCTV in recent days to honor the World Consumer Rights Day on March 15, China Mobile has held a nationwide television and telephone conference, asking its provincial branches to immediately investigate the problems and plug all possible loopholes.
CCTV’s [...]
Electronics Buyers In Hong Kong Now Have Better Protection
March 2nd, 2009
A new law becomes effective today in Hong Kong that can help stop dishonest retail practices and better protect the interests of consumers.
Marcus Lau, the head of Trade Descriptions and Transhipment Controls Bureau of the Customs and Excise Department, stated last week that the Trade Descriptions Ordinance (Amendment) 2008 and its eight pieces of related [...]
Hon Hai Gains General Acting Rights For Apple On Chinese Mainland
January 5th, 2009
Taiwan-based technology manufacturing group Hon Hai Precision will become the general agent for Apple’s (AAPL) products on the Chinese mainland and the company will start its large-scale deployment in the mainland channels market later this year.
