Posts Tagged ‘consumerism’

Chinese E-commerce Customer Complaints Up 174.4% In Q1 2015

Consumer complaints during the first quarter of 2015 for Internet shopping increased by 174.4% year-on-year to 24,100 cases, according to statistics published by State Administration for Industry and Commerce of China. The State Administration revealed that China’s nationwide industry and commerce administrative units received a total of 1.701 million consumer complaints, reports and inquiries in […]


Are Lenovo Computers Safe For Consumer Users?

There have always been worries that the Chinese government could use its power to force homegrown technology companies like ZTE, Huawei, Qihoo 360 and Lenovo to spy on user communications, but now a bombshell has landed that shows Lenovo is forcing adware onto users’ computers on the company’s own volition. According to Errata Security, an […]


Taobao.com Accused Of Violating Chinese Consumers’ Internet Rights

Wang Hai, China’s famous consumer rights advocate, has submitted to a 3000-word report to both the Zhejiang Provincial Department for Industry and Commerce and the Consumer Rights and Interests Protection Department of China’s State Administration for Industry and Commerce, accusing Chinese online auction website Taobao.com of infringing on consumers’ rights.
In his report, Wang listed five […]


Online Businesses Promise Quicker Response To Consumer Complaints

To celebrate World Consumer Rights Day on March 15, Chinese consumer’s online shopping rights have been further protected with a pledge by 132 online shopping malls in China.