Posts Tagged ‘call center’

China Mobile Doubles Down Against Porn And Mobile Spam

China Mobile is focusing on better customer support as it integrates its disparate services into an online platform at two provincial call centers. A representative from China Mobile confirmed that the company will establish a business support organization targeting customer services. The online service company will integrate China Mobile’s 10086 and 12580 hotline businesses, and […]

CNNIC Halts Website Domain Name Registration For Individuals In China

Chinese domain name supervision organization China Internet Network Information Center announced that starting from 21:00 […]

Suning Eyes At Least 10 New Stores In Hunan This Year

Jiang Yong, vice president for Suning Appliance, said at a meeting held in Changsha, Hunan, that the company would maintain a rapid and stable growth in 2009 by opening at least 200 new electronics retail stores across China, of which at least 10 would be located in Hunan province.

Shanda Signs Pact With Chinese Online Game Rival

Chinese Internet gaming firm Shanda (SNDA) today announced a deal with rival Kingsoft regarding JX Online World and JX Online II, two of Kingsoft’s in-house developed games.

Financial Crisis Hits China’s Lenovo As Company Cuts Worldwide Staff

The global financial crisis has hit Chinese PC maker Lenovo (LNVGY) as it today announced cutting approximately 11% of its total global workforce, and the company expects to report a loss for the fiscal quarter that ended December 31, 2008.

Huawei Will Help China Post To Upgrade Customer Service Center

Huawei has announced that the company won the bid for the system upgrading project of China Post’s 11185 customer service call center.

Alibaba To Build Southern China Operation Center In Guangzhou

Jack Ma, CEO of Alibaba, said in a meeting with Guangzhou officials that Alibaba would set up its southern China regional data center in Guangzhou.

China Mobile’s Operation Center Commences In Tianjin

China Mobile (CHL) is investing more than CNY600 million for building an operations center in Tianjin Airport Industrial Park.

Chinese Handset Manufacturer Outsources To Egypt

China TechFaith (CNTF) has signed an agreement with QuickTel to develop and manufacture low-cost mobile handsets in Egypt.

No Nudity: Founder Creates First Video Call Center In China

A new service in China might make computer consumers not surf naked anymore when they call for technical support. To improve its service efficiency and quickly meet clients’ demands, Chinese IT manufacturer Founder is planning to open a video-based client service call center, which is reportedly the first of its kind in China.