Posts Tagged ‘World Consumer Rights Day’

Dangdang.com Will Halt Search Engine Advertising With Baidu.com

Li Guoqing, joint president of the Chinese Internet shopping website Dangdang.com, has announced that the company will stop putting advertisements on search engine Baidu.com from April 2011 due to the recent accusation that Baidu.com is involved in literature and music piracy. Over 50 Chinese writers and publishers claimed around March 15, the World Consumer Rights […]


Taobao.com Launches E-commerce Rights Protection Platform

Chinese online auction website Taobao.com has launched an e-commerce rights protection platform with the approach of March 15, World Consumer Rights Day.
Consumers can click to access the platform which is set in a prominent position of Taobao’s homepage to make complaints or inquiries about the processing of the complaints when they purchase goods via Taobao. […]


China Mobile Staff Punished For Wireless Spam Messages

China Mobile has issued a report on the spam short message incident exposed by CCTV, and the telecommunications company states that people involved in the spam message sending have been punished and a notice of rebuke has been circulated against the company’s affiliate Shandong Mobile.
CCTV, China’s state-run television service, broadcast an investigative report on March […]


Taobao.com Accused Of Violating Chinese Consumers’ Internet Rights

Wang Hai, China’s famous consumer rights advocate, has submitted to a 3000-word report to both the Zhejiang Provincial Department for Industry and Commerce and the Consumer Rights and Interests Protection Department of China’s State Administration for Industry and Commerce, accusing Chinese online auction website Taobao.com of infringing on consumers’ rights.
In his report, Wang listed five […]


Wireless Spam: China Mobile Starts Nationwide Campaign

In response to the mobile spam message problem and the irregular use of customer information exposed on CCTV in recent days to honor the World Consumer Rights Day on March 15, China Mobile has held a nationwide television and telephone conference, asking its provincial branches to immediately investigate the problems and plug all possible loopholes.
CCTV’s […]


Rising Cooperates With Partners To Provide Online Safety Service

In recognition of World Consumer Rights Day on March 15, Chinese online security service provider Rising has formally launched an initiative called “3-15 Safety Service Month” in cooperation with its partners to provide security services for its users.
Under the program, Rising will work with over a dozen websites, including Taobao.com, Alipay, Xunlei.com, The9, 9you.com and […]


Chinese Mobile Firms Announce Hotline For Reporting Spam Messages

After turmoil last week caused by information that Focus Media (FMCN) was sending SMS spam to Chinese users, China Mobile (CHL) and China Unicom (CHU), the two major mobile service providers in China, have now each strengthened their management of wireless spam by launching hotlines of their own for users to report spam messages.


Online Businesses Promise Quicker Response To Consumer Complaints

To celebrate World Consumer Rights Day on March 15, Chinese consumer’s online shopping rights have been further protected with a pledge by 132 online shopping malls in China.